Find answers to the most common Find It Stop It tracker questions here:
Q: How much power does the tracker use?
A: When on standby the tracker uses 0.01Amp.
Q: How long before my battery goes flat if I don’t use it?
A: It depends on the size, age, and condition of the battery and how often the vehicle is used. What other devices are running after the vehicle is parked, for example an alarm. A good battery under normal use should hold power for more than three weeks.
Q:How long does the battery last?
The device is hardwired to the vehicle, so using the vehicle battery for power. The device also has an internal battery which has enough capacity for two hours should the vehicle battery be disconnected.
Q: How much data does the tracker use?
A: The tracker uses between 20 to 30MB of data per month.
Q: How much does it cost to run the tracker?
A: That depends on what network provider and Sim only and pay-as-you-go deal you buy. We use 1p mobile and their package is 1p per minute, 1p per text and 1p per megabyte of data. all for £10.00 per 120 days or £30.00 for 365 days. This would be your only running cost.
Q: Can I charge the tracker battery?
A: The tracker is hard wired to the vehicle, and it is charged by the vehicle battery or when the vehicle engine is running. It does not need to be charged separately
Q: I cannot see the App on the Play store or on Apple store.
A: You can only get access to the App when you purchase a tracker as you need an ID number to enter the App.
Q: How do I wire your GPS tracker & engine stop device? Is it via the Fuel line or Starter?
A: We recommend, where possible, wiring the device to the fuel pump circuit, or ignition circuit. Watch our video for installation tips. You can find this at the bottom of our home page.
Q: Will your device work on my lorry?
A: Yes it will. There are two options, depending on the answer to this question: does your lorry have a stop valve on the pump? If yes, connect the engine stop wire there, intercepting the wire to valve. If no, fit a universal electronic stop valve on fuel line. Our Find It Stop It GPS tracker & engine stop device is designed to be fitted on all types of vehicles from lorries and vans, through to cars, bikes and boats!
Q: Does the Find It Stop It vehicle tracker come with “idiot proof” installation instructions? Is any soldering involved?
A: The device comes with full instructions of how to install and set up. We always recommend soldering the connection. Once installed it is very easy to use, especially the App. Please see our installation video for further information.
Q: What size SIM cards does your Find It Stop Vehicle tracker support?
A: It works with a special app called Ascend GPS. You can download the app but will need an ID number to open the app fully. All the instructions for setting this up is on our “set up” leaflet which comes with the device. When you set up an account with your SIM card provider, it will allow you to monitor your usage. When you call the Find It Stop It device from any mobile phone ,you will hear the phone ring once then it disconnects. A few seconds later you will receive a text message with a link to a Google map of where your vehicle is located.
Q: Can I use the Tracker as an Immobilizer?
A: The tracker should not be used as an immobilizer. The purpose of the stop function is to stop the vehicle if it is stolen or car jacked. Please note that using it as a permanent immobilizer could cause battery drain or damage the unit.