Like any technology sometimes you might get error messages on your app.  If this happens then we suggest you clear the cache on your phone, uninstall and reinstall the app.  The good news is that even though it might display an error message, you will still get movement alerts via SMS so you have peace of mind that the device is working fine.  We are also on hand to talk you through any other technical questions you may have with our Find It Stop It GPS tracker.  
For more helpful advice either visit our FAQ page or Contact Us either by telephone: 0330 159 0109 or by email: track@finditstopit.com