We sometimes have queries from our customers and as we answer them, we think it is a good idea to add this helpful advice to our website.  Our latest question was about why our Find It Stop It tracker is offline.  Here is how we answered it. 
Please check the following:

  • The vehicle battery is not low. 
  • The tracker is in a poor signal area.
  • The sim card has ran out of credit
  • Try a different sim card
  • Uninstall and reinstall the App

You can find more helpful advice on our FAQ page here.  We also have a link to our YouTube video which shows the unboxing and installation of our GPS auto track & stop solution.